Our work

Vennture's work

We’re an independent charity, helping people in difficulty to make a fresh start, whatever their background or circumstances.
You’ll find our Vennture people working hard to support our community.

Mum and young son talking to man
Supporting children and families

‘We take time to listen’

Many children and families face times of difficulty. If your family is struggling, we can support you to get back on track. We’ll take time to listen and help you to work out what changes you need to make so that life improves in the ways that you want. We’ll be in touch weekly, face-to-face and over the phone, journeying together to achieve what’s important to you.

Family Link Workers are here to help. They listen and get to know you and your circumstances. They then help you to put plans in place to bring about the positive changes that you want in your life. It’s all about supporting you to take manageable steps.

How does it work for you?

Your personal Family Link Worker is there with weekly support on a 1-1 basis. We are non-judgemental and caring. We usually meet in the home, school or a place that works for you. We’ll take time to get to know you and your needs. We’ll then help you to set and take small steps towards accomplishing what will work for you. We can be there through the ups and downs, in touch weekly, face-to-face and over the phone. Typically, we give six months of support, but it can be longer.

What can we help with?

We support all sorts of families with all sorts of needs. Whether that be help with finances, finding more stable housing, dealing with relationship conflict, or health issues. We can support you to work with statutory services, to get help with addiction or improve your child’s school attendance. This is all about you and what your family needs.

Get help for your family
Man talking
Supporting individuals

‘We work with you’

Whatever you’re struggling with, we’ll face it with you. We’re here to support anyone who may be feeling out of control, lonely or desperate. We’ll take time to listen and understand your personal circumstances, without judgement. We’ll come alongside you on a 1-1 basis, journeying together to achieve what’s important to you.

Individual Link Workers are here to provide specialised care and support in your time of need. They listen and get to know you and your circumstances. They then help you to put plans in place, maybe directing you to further support services, to bring about the positive changes that you want in your life.

How does it work for you?

Your Individual Link Worker is there with weekly support on a 1-1 basis. We are non-judgemental and caring. We’ll take time to get to know you and your needs. We’ll then help you to set and take small steps towards accomplishing what’s important to you. We can be there through the ups and downs, in touch weekly face-to-face and over the phone. Typically, we give six months of support, but it can be longer.

What can we help with?

When you’re struggling to cope, having someone to listen and offer reliable information can change your life. That’s what we’re here for. We help you reconnect with people, place and purpose, whether that be help with finding more stable housing, dealing with relationship conflict, or emotional well-being. We can support you to work with further support services, to get help with addiction or find a job.

Get help and support
Ambassadors

‘A reassuring presence’

Our Ambassadors provide a reassuring presence on the streets of Hereford during the day – helping people who may be lonely, lost or unwell. Friendly, helpful and trained in the very best ways to safeguard the most vulnerable, our volunteer Ambassadors want to make Hereford an even better place to shop, visit and work.

Dressed in red coats, Ambassador teams are out on the streets of our community during the daytime, providing a reassuring presence and ready to help people in need.

How we help

Volunteer Ambassadors are the eyes and ears of our community and form an essential contact between CCTV operators and shops, in the effort to prevent and report crime, and increase street vigilance.

While out in the city, you may come across an Ambassador chatting to people or providing directions to sites of interest. They are also ready to offer first aid, help look for a lost child, support older people in getting home or simply lend a supportive ear to anyone feeling in need of one.

Get in touch, to find out more about volunteering
Street pastor outside pub
Street Pastors - Blue coats

‘Helping Hereford to get home safely’

Hereford is a busy and vibrant place at night with people enjoying a range of activities from a trip to the theatre or a family meal to a night out at a club. Our volunteer street pastors and student volunteers provide a reassuring presence on the streets at night – helping to keep people safe. Friendly, helpful and trained in the very best ways to safeguard the most vulnerable, our volunteer street pastors want to help Hereford get home safely.

Volunteer street pastor teams are out on the streets of our community during busy weekend nights, providing a reassuring presence and ready to help people in need. They’re there to listen, care and help.

How we help

Our mission is to help people have a good time and come home safe. While out in the city you may come across volunteer street pastors hailing a taxi for someone, giving out flip-flops and water bottles or providing first aid. We work closely with local businesses, doormen and the police to identify people that need help, preventing unnecessary 999 calls and reducing pressure on public services. They’re there to listen, care and help.

Alongside the volunteer street pastors, our student volunteers run a night-time street triage and recovery centre, a dedicated safe space in the city where we can care for people. Our rigorously trained volunteers care for the injured or impaired, accurately assessing and providing first aid, supervising recovery, and reuniting them with friends and family.

Get in touch, to find out more about volunteering